Become a professional
taxi driver.
In 2016 Triumf Taxi founded the first Academy for taxi drivers in Bulgaria. Since then more than 1,000 drivers have completed our programme, gaining the knowledge, practical skills and confidence for a successful start in the profession. Today we continue to train responsible professionals ready to provide safe, high-quality service.
Theory and practice
in three days.
Ethics and professional standards
The first day is devoted to the ethics and professional conduct of a taxi driver. Participants learn Triumf Taxi's service standards and rules, and the right approach to communicating with customers. The training includes practical advice on preparing before and during work, useful tips from everyday practice and guidance on organising working hours effectively. We also present the company's vision, values and mission, and our goals for growth and continuously raising the quality of service.
The call centre and order system
The second day covers the rules and organisation of work in the Triumf Taxi call centre. Participants get practical advice on communicating effectively with dispatchers and responding correctly in different situations. An experienced professional driver walks them through the cash register and how to fill in the trip log correctly. In the practical part we show how orders from the company's system are received, tracked and completed through the Triumf Taxi app.
Hands-on training in a real environment
The third day is entirely practical and takes place in real city traffic. Trainees apply what they have learned by accepting and completing test orders and following the whole process — from receiving the request to reaching the customer. Along the way they get valuable guidance on positioning in different parts of the city, working efficiently at taxi ranks and organising the working day better.
Required documents.
Only those who have already passed the DAI exam and received the taxi driver certificate of competency may apply for training at the Triumf Taxi Academy.
For more information and to enrol, visit us any working day from 09:00 to 16:30 at 10 Kavarna St., Varna.
Five steps to
your new career.
Those who have not yet passed the exam and have no documents other than a driver's licence should know the following:
Exam requirements
You must be at least 21 years old and have 3 years of driving experience for DAI to admit you to the exam.
Preparing the documents
If you meet the requirements, prepare the documents needed to register for the exam at the Road Transport Administration Executive Agency. You need a valid category B driving licence and a certificate of psychological fitness for taxi drivers. An up-to-date report from the Traffic Police is also required, showing whether you have any penalties, unpaid fines or violation notices. For Bulgarian citizens the criminal record check is done automatically; a criminal record certificate is only needed when the electronic check cannot be carried out.
Register at DAI
Once you have all the documents ready, go to DAI and register for the taxi driver exam. Schedule a date and time, and request the study materials.
Apply to the Academy
Once you pass the exam and receive your taxi driver licence, you can come to our central office at 10 Kavarna St., Varna and apply for our Academy training.
Approval and contract
After training you take a written test. If you pass, a final interview is held with a 3-person management team who make the final decision. A cooperation and vehicle lease contract are then signed.